Privacy Policy
Huang Acrylic, Inc. Effective Date: 5/1/2026 Last Updated: 5/19/2026
Huang Acrylic, Inc. ("Huang Acrylic," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website at www.huangacrylic.com, place an order with us, or otherwise interact with our business.
This policy applies to customers, prospective customers, website visitors, and business contacts.
1. Information We Collect
We collect the following categories of information:
Information you provide directly:
- Contact information (name, business name, email, phone, mailing/shipping address)
- Billing information (billing address, payment card details processed through our payment processor)
- Account credentials (username, password) for our B2B customer portal
- Business information (resale certificate, tax ID, trade references, credit application data)
- Order history and communication records
- Information submitted through contact forms, email, or phone inquiries
Information collected automatically when you visit our website:
- Device and browser information (IP address, browser type, operating system)
- Usage data (pages viewed, time spent, referring URL, click activity)
- Cookies and similar tracking technologies (see Section 5)
Information from third parties:
- Credit and trade reference information from sources you provide
- Analytics data from service providers (Google Analytics, Meta)
- Payment authorization data from our payment processors
2. How We Use Your Information
We use personal information to:
- Process and fulfill orders, including shipping and invoicing
- Manage customer accounts and provide customer service
- Evaluate credit applications and establish payment terms
- Communicate about orders, products, promotions, and company updates
- Send marketing emails and newsletters (you may opt out at any time)
- Operate, maintain, and improve our website
- Analyze website traffic and customer behavior to improve our offerings
- Detect and prevent fraud, unauthorized access, and other security issues
- Comply with legal obligations, including tax, accounting, and import/export requirements
3. How We Share Your Information
We share personal information only as needed to operate our business:
- Service providers who perform functions on our behalf, including payment processors (Authorize.Net), e-commerce platform (BigCommerce), accounting software (QuickBooks Online), shipping carriers (FedEx, UPS, freight carriers), email and marketing platforms, and IT and analytics providers (Google, Meta).
- Freight forwarders, customs brokers, and import partners as required to fulfill orders.
- Legal and regulatory authorities when required by law, subpoena, or to protect our rights, property, or safety.
- Business transfers in connection with a merger, acquisition, or sale of business assets.
We do not sell your personal information for monetary value. We do share limited information with analytics and advertising providers (such as Google and Meta) for measurement and advertising purposes, which may be considered "sharing" or "sale" under certain state privacy laws. See Section 7 for your rights regarding this.
4. How We Protect Your Information
We maintain reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction. Payment card information is processed through PCI-compliant third-party processors; we do not store full payment card numbers on our systems.
No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to operate the site, remember your preferences, analyze traffic, and support marketing efforts. This includes:
- Essential cookies required for site functionality and shopping cart operation
- Analytics cookies (e.g., Google Analytics) to understand how visitors use the site
- Marketing cookies (e.g., Meta Pixel) to measure advertising effectiveness
You can control cookies through your browser settings. Disabling cookies may affect site functionality.
6. Data Retention
We retain personal information for as long as needed to fulfill the purposes described in this policy, including to maintain customer relationships, comply with legal and tax obligations (generally seven years for financial records), resolve disputes, and enforce our agreements.
7. Your Privacy Rights
For California residents (CCPA/CPRA):
If you are a California resident, you have the right to:
- Know what personal information we collect, use, and share
- Access a copy of the personal information we hold about you
- Delete personal information we have collected, subject to certain exceptions
- Correct inaccurate personal information
- Opt out of the "sale" or "sharing" of personal information for cross-context behavioral advertising
- Limit the use of sensitive personal information
- Non-discrimination for exercising your privacy rights
To exercise these rights, contact us using the information in Section 11. We will verify your identity before responding. You may also designate an authorized agent to make a request on your behalf.
In the last 12 months, we have collected the categories of personal information described in Section 1. We have disclosed identifiers, commercial information, and internet activity information to service providers and analytics/advertising partners as described in Section 3.
For all customers:
You may opt out of marketing emails at any time by clicking the unsubscribe link in any marketing message or by contacting us directly. You may still receive transactional communications (order confirmations, invoices, shipping notifications) necessary to service your account.
8. Children's Privacy
Our website and services are intended for businesses and adults aged 18 and older. We do not knowingly collect personal information from children under 16.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent revision. Material changes will be communicated through our website or by email where appropriate.
11. Contact Us
For questions about this Privacy Policy or to exercise your privacy rights:
Huang Acrylic, Inc.
3211 Skylane Drive Carrollton, TX 75006
Email: privacy@huangacrylic.com
Phone: 972-250-2285
